Gridding UW: A new street plan for the University of Waterloo
In a previous post I described how the University of Waterloo fails its pedestrians. But UW’s problems go deeper. It was built as a suburban campus on farmland in the 1960’s and 1970’s — when it seems planners and architects were intent on planning for the car, even when designing a pedestrian-dominated place. Now that the campus is surrounded by the city on all sides and there is growing recognition that spaces need to be designed for pedestrians, it is important that it integrate well into its environment. However the campus street plan essentially does the opposite.
Currently the main campus road, Ring Road, is accessed by vehicles only through two connector roads on the north and south. There are thus a high number of intersections for vehicles to contend with, and it is a roundabout trip to get in and out of the campus. My estimate is that most of the people travelling by motor vehicle on Ring Road are actually using transit. So the meandering is a waste of time particularly for bus riders and of money for Grand River Transit (as UW is a transit hub). But even though Ring Road is difficult to get to, it is wide open in many parts and even the few speed humps don’t suitably slow down car traffic.
UW can be a pain to get to on foot from some directions, and difficult to navigate once you do. There are barely any pedestrian thoroughfares, mostly just paved paths (if that). In many cases, vehicular access roads serve as makeshift pedestrian corridors. All parking is surface parking, and there are lots right inside the main campus (bounded by Columbia and University).

The current UW campus, based on an official map. Solid lines are roads, many with missing sidewalks. Dashed lines are pedestrian paths that are wide, specially paved, or otherwise deliberate.
I propose a new University of Waterloo street plan. With contribution from Sylvan Mably, I’ve drawn what I think to be a much improved version of UW’s campus. The emphasis is on connectivity, navigability, and a street system that fits its use. This alternative street plan is ambitious but firmly rooted in what is actually feasible to do from the current situation.
There would no longer be a Ring Road, and its east and west segments would be through streets. Moreover, both of these streets would connect with Seagram Drive at the south end of the campus, and part of the current Seagram alignment would be turned into a pedestrian thoroughfare (as it would not be a useful vehicular connection). Other notable road changes are an extension of the current St. Jerome’s access road across Laurel Creek to the extended Seagram Drive, and a street connection for the west end of the student village. Good road connectivity would reduce the distance vehicles (including bicycles) need to travel to reach points of the campus.
The solid lines on the map would be streets with wide sidewalks and perhaps bike lanes. As the design of a road dictates how drivers use it, through streets inside the campus would be designed for low speeds (30 km/h). Where possible, they should have street parking with demand-responsive pricing; this would ensure that short-term parking is available when needed. The dashed lines are what I call pedestrian lanes. These are wide thoroughfares laid out with paving stones and designed for pedestrians, but shared with cyclists and the occasional intruding campus delivery van. These lanes should be named, especially the several that provide east-west routes and the north-south thoroughfare (which splits around the Grad House knoll and the Math & Computer building). With naming and a somewhat grid-like network of lanes and streets, the navigability of the campus would improve dramatically. Wayfinding and campus travel would become easier and more pleasant. Thanks to improved connectivity, the campus would be easier to access by walking, cycling, bus, and light rail (which will stop along the east side of campus).
Most of the lanes follow existing paths, but some would need to be graded first and others would need to be created through current parking lots. A connection would be made between Lester and Phillip Streets to make Hickory Street/Lane a useful corridor across UW, through the Northdale neighbourhood, and past King Street. Two buildings would have to be sacrificed to open up the north and south pedestrian gateways to the campus. The more pressing one is South Campus Hall at the south gateway, and the current campus master plan actually calls for it to be demolished for this very reason.
Endless construction has been steadily devouring what little open space UW’s main campus has left. There are currently grand plans afoot to develop distant parts of the University of Waterloo lands, possibly including academic buildings. My plan would allow well-located possibilities for street- and lane-facing campus buildings to accommodate growth, in particular at the parking wastelands in the north and south ends. UW is actually already haphazardly removing lots to put up new buildings. With my street plan there would be opportunities for well-located parking garages, e.g. by St. Jerome’s, off Seagram Drive, or by Columbia Street. It would also open up important possibilities for public space, such as around the south gateway to campus. Eventual demolition of some of the old three-story buildings in the center of campus (and replacement with taller, more compact ones) would allow for some much-needed central public space.
This is intended to be food for thought, and is neither exhaustive nor definitive. However, I strongly believe that a plan along these lines would dramatically improve the University of Waterloo’s walkability, connectivity, campus experience, and safety, and make it a better university overall.
Down with “avid cyclists”
As if it wasn’t enough that we scare people away from cycling with our exclusively car-oriented infrastructure and even a socially constructed fear of cycling, we also do it by marginalizing cycling as something done only by the kind of people who cycle. Make a mental count of how often you’ve seen news reports or commentary refer to “avid cyclists”, and the number of times you might have used this term yourself.
Banish “avid cyclist” from your vocabulary. Self-marginalizing language like this is why we can’t have nice infrastructure.
By using and condoning the use of this term, we help reinforce our tendency to neglect the impact of the situation and over-attribute behavior to characteristics of the person. In other words, labelling those who willingly cycle as “avid cyclists” is a way of setting aside the difficult and interesting problem of how to make our cities conducive to cycling — in favor of the easy story of cycling as something “other”, as something done by people who aren’t normal. Why bother making the city a better place to cycle if the only people who will do it are the ones who are already cyclists? Why waste city money on them?
Note the division into us (normal people) and them (avid cyclists). Never the twain shall meet. Is that true? No it is not.
I claim that in most North American cities, while you will find many people riding a bicycle for utility/transportation, most people who cycle are hardly avid. Do they cycle in the dark? Do they always cycle on the road? Do they cycle in any part of the city? At any time of year? The answers are an emphatic no. And the reason is that the majority are cycling when the situation makes it easy and attractive for the person who considers the possibility. Avid cyclists should be resilient cyclists, but actual North American cyclists are fickle. With their recreational bikes and the poor infrastructure they have access to, they are fair-weather, back-roads cyclists.
Some places seem so far into the motor kingdom that cycling as transportation appears patently absurd to many. Thus, to brave the unfriendly conditions, cyclists must be avid — doing it as a sport, as exercise, to prove a point. Yet this describes fewer places than you think. I know it absolutely doesn’t describe Kitchener-Waterloo, Ontario, however “avid cyclist” still seems to be the mindset here.
There is a poignant irony in the number of obituaries a search for “avid cyclist” turns up. If instead of marginalizing cycling, we facilitate it through infrastructure and encourage regular people to ride, fewer people will die on the roads and those who cycle will be healthier for doing so. We need to free cycling from the shackles of recreation. We need to get utility bicycles into our bike stores. And instead of the conversation being about cyclists, we need to make it about regular people taking advantage of the two-wheel mobility available to them — because it is effective and enjoyable.
Addendum: There are more comments on this post over at Copenhagenize.com and Kaid Benfield responds as a proud avid cyclist.
The fundamental attribution error in transportation choice
In social psychology, the fundamental attribution error refers to the tendency for people to over-attribute the behaviour of others to personality or disposition and to neglect substantial contributions of environmental or situational factors. (Actually it isn’t quite fundamental, as collectivist cultures exhibit less of this bias.) People are generally more aware of the situational influence on their own behaviour.
Thus, the fundamental attribution error in transportation choice: You choose driving over transit because transit serves your needs poorly, but Joe Straphanger takes transit because he’s the kind of person who takes transit. This is the sort of trap we find ourselves in when considering how to fund transportation, be it transit, cycling, walking, or driving.
Let’s say you live in a suburban subdivision. You can afford to drive, and it’s the only way you can quickly and easily get to your suburban office and to the store, and pick up your child from daycare. How do you interpret the decision of other people to take transit? Is it something about the quality of transit where they are? More likely you are going to attribute it to something about those people themselves — they’re poor, or they’re students, or they’re some kind of environmentalists. It’s difficult for people to realize the effect of the situation, e.g. one with frequent transit service to many destinations along a straight street that is easy to walk to. (I’d also point out that students, the poor, and even environmentalists do drive as well.)
Why do Europeans walk more, cycle more, and take transit more? Surely it is something about their culture? But this is an excessively dispositional attribution. I won’t deny that culture plays some role in transit use, especially in the decisions that lead to the creation of transportation infrastructure. But that infrastructure itself and the services provided on it are a strong influence on the transportation choices people make. The European infrastructure situation facilitates those other modes of travel much more so than does typical North American transportation infrastructure.
Where our infrastructure gets closer to the European model, so does the transportation mode choice, and conversely, where Europe is more like the North American model, Europeans turn out to drive more. If culture were really the driving force, you wouldn’t expect to see much fluctuation in transportation choice. But just as North America suburbanized and fell in love with the private automobile, so did Europe, albeit to a lesser extent. Only recently has Europe started again building new tram lines and clawing back space from the car. Copenhagen, now viewed as an urban cycling mecca, wasn’t always one. The rise of the car drastically lowered cycling there in the 1960s. Copenhagen owes its recent fame to restrictions on parking and to its dedicated cycling infrastructure, which have led to a cycling renaissance.
Consider how North American visitors travel in Europe. How do they get around London? The Underground. How do they get between London and Paris? The train. How do they get around Amsterdam or Copenhagen? Quite possibly they rent a bike. When in Rome, they do as the Romans do: they walk, take the subway or tram, or maybe ride a Vespa. What do European tourists do in North America? Generally they rent a car, because that’s the only realistic way to travel in most places. There are exceptions, of course: tourists to New York City or Washington, D.C. take the subway because that’s the most convenient way to travel in those cities.
We’re not so different from tourists in how we choose to get around. We may have our own preferences, but the biggest influence on our choice of transportation mode is what modes are available to us and how useful they are. Above all this is determined not by culture and personality but by the kind of infrastructure and transportation service provided.
Addendum: Jarrett Walker has some great commentary on this post at Human Transit. More context was given in the Streetsblog write-up. Cap’ Transit provides a counterpoint, and there’s more commentary at Kaid Benfield’s blog.
Another perspective on the Iron Horse Trail
This post is cross-posted to the TriTAG blog. Go there to leave any comments.
It can be insightful to take another perspective on something we’re used to. Yesterday I walked the length of Kitchener-Waterloo’s Iron Horse Trail and photographed it from its most common vantage points — the roads crossing it. There is little immediately evident in these photos, but I will explain below. Read More…
How the University of Waterloo fails its pedestrians

Missing sidewalks are in blue, access roads that are used as paths are in red, and orange indicates unpaved or inadequately distinguished paths. (The image links to the detailed view on Google Maps.)
The University of Waterloo’s main campus was built in the 1960s, and it shows badly. The campus is designed with a strong car focus, despite UW being a university with extensive pedestrian traffic. I’ll leave further discussion of the problems of UW’s suburban form to a future post, and restrict this one to existing pedestrian issues.
How does the University of Waterloo fail its pedestrians? It often provides sidewalks on only one side of a road or sidewalks that are too small. Many main paths are not paved and encounter obstacles such as parking lots, man-made berms, poor or absent crosswalks, and, of course, weather conditions. UW forces pedestrians onto access roads designed for cars that make those on foot feel distinctly unwelcome. Instead of using more appropriately-sized vehicles, it uses regular vans and SUVs (maintenance, police, delivery, access vehicles) right on major pedestrian thoroughfares. Many buildings connect poorly to their surroundings, with few access points and several buildings actually surrounded by something resembling moats. The university is difficult to get in and out of, with poor connections to an existing path network and missing sidewalks on major roads (Westmount Road and Seagram Drive), as well as on the within-campus Ring Road itself. The adjacent shops on University Avenue surround busy parking lots and are frankly hostile to pedestrians, despite the vast majority of customers being pedestrians.
There are additional issues for cycling and handicapped access, such as excessive use of stairs, man-made topographic obstacles, mismatched or absent curb cuts, and so on.
In the map above, I’ve tried to point out most of the problematic sections around UW, excepting the significant additional troubles of ongoing construction. Below are a few photos I took this week that give a feel for the kinds of problems pedestrians face on the University of Waterloo’s main campus. UW does have many portions that work fine for walking, but that is no excuse for its failures. Read More…
We should curb parking requirements
This year I am on The Record’s Community Editorial Board. Today’s paper carries my column on the subject of off-street parking requirements. Below is my original text (most is behind the cut):
We Should Curb Parking Requirements
Why do we devote so much land to parking? You might suppose this is purely due to the high demand or the high value of parking, but you’d be wrong. Municipal by-laws have actually been requiring abundant off-street parking across North America since the 1940s — when cities started their decline and modern suburbs their ascent. These requirements pave the way for a spread-out, car-oriented form for cities, to the detriment of the density and foot traffic necessary for vibrant urban areas.
Don’t be fooled by middling transit frequency
Most bus routes here are infrequent, with buses no more often than every 30 minutes. What would count as frequent? I’m sure the majority of those who don’t use transit think every 15 minutes is frequent. But I’d bet most would change their minds after going to a bus stop and waiting 10-15 minutes (or more) for such a “frequent” bus. In the abstract 15 minutes isn’t much time, but at a bus stop it’s forever. Which is why truly frequent service is every 8 minutes or better, which doesn’t allow much time for getting annoyed with waiting.
If using schedules or trip planners, any frequency increase certainly improves the transit experience. But though we are tempted to think of 15 minute service as being frequent, it just is not good enough to be painlessly used without schedules. The difficulty with middling headways of 15-20 minutes is that while it seems like one should be able to use the service without a schedule, in practice doing so is not advisable. Even schedule-using riders may be more lax following the timetable than with avowedly infrequent service, and so more likely to just miss the bus — leaving them to wait the full 15 minutes until the next one.
Transit agencies, politicians, and transit advocates should call a spade a spade, and only refer to transit services as frequent if they can be used painlessly without a schedule by most people — and not just the transit-dependent, either.
Recreation versus utility in urban issues
Few things devised by man really ever go away. Plenty, however, go out of use and become exotic or quaint — no longer of practical utility. But sometimes the utility of something can persist and even grow again, and yet this may be difficult to see through all the recreational use.
What the hell am I talking about? Tourist trains, for one. Trains have gone away as transportation in most of North America, but tourist trains abound. When looking up Port Stanley as a possible place to visit a few months ago, I found that there was a tourist train between Port Stanley and St. Thomas along the old London & Port Stanley line. Note that St. Thomas is pretty close to the 401 highway, while Port Stanley is much further south, on Lake Erie. I thought it would be pretty neat — drive to St. Thomas and take the train to Port Stanley and back. Unfortunately, this tourist railway deliberately prevents usefulness, since the only boarding is done at Port Stanley. (In fairness, the Waterloo Central Railway between Waterloo and St. Jacobs does allow one-way trips.)
The bicycle hasn’t been a major mode of transportation in North America for the better part of a century. At the same time that driving has become the predominant way to travel, bicycling has stayed around as child’s play and recreation. Go to any Wal-Mart and you will find a wide selection of mountain bikes with 20+ gears and fancy shocks. At the specialized bike shops you’ll also find ultra-light road bicycles for the spandex-wearers. At neither place are you likely to find many comfortable utility bikes, with fenders, baskets, skirt guards, and lights. And neither mountain bikes nor road bikes are well-suited to being used for utility cycling. Yet when I look at what people use to get around town here in Kitchener-Waterloo, it’s almost always the ubiquitous recreational bicycles.
Walking is no longer considered a serious mode of transportation. Parks, however, abound with all kinds of recreational trails; often you’re supposed to drive to the park so that you can go for a stroll. These paths tend to be under the oversight of parks departments and feature signs saying they are closed at night. And being recreational trails, why would anyone want to use them in foul weather? Presumably this is why the path through Waterloo Park is not paved, despite being extensively used as transportation.
The Iron Horse Trail has its share of irony. It’s a rails-to-trails on the old Grand River Railway right-of-way. Though it is paved and even plowed, it isn’t lit and is “closed” at night. What used to be a passenger railroad was converted into a recreational trail, which incidentally is now used as transportation by many people.
I would suggest that the focus should be more on recreation as an adjoint to utility, not just recreation for its own sake (perhaps with utility as an afterthought). When your regular travel take you through a park, that enriches each trip — as opposed to the few times a year you might get to an out-of-the-way park. Focusing on making a recreational space useful can end up adding more to the quality of life for many more people.
Similarly, downtowns also should be about utility and not just recreation. As Jane Jacobs wrote, “You can’t rely on bringing people downtown; you have to put them there.” After the post-war suburban sprawl took hold, downtowns suffered. Some tried to convince people to come back through demolishing buildings and providing plentiful free parking to compete with the suburbs, to little effect. Others, like Waterloo and Kitchener, built downtown malls in the failed hopes that people would come downtown for them (instead of the suburban ones). Unless your downtown is an amazing tourist spot, it just cannot be sustained as an occasional destination. Downtowns need to be places that are used in a variety of ways on a daily basis — for utility, not just recreation.
The “little old lady” approach to driving buses
First of all, I’ve never driven a bus. I have, however, driven plenty of cars and have had the opportunity to observe that cars differ in how easy they are to smoothly halt and accelerate. But I’ve always been able to learn and adjust, with the aim of making the ride reasonably smooth. In my estimation, though there are likely differences between different buses, there is also between-driver variation in jerkiness of ride.
Therefore I propose the following aide to bus drivers (or those who train them). Whenever there are passengers on board, the driver should drive as if there is a little old lady standing at the front of the bus and trying to hold on before the bus gets to her stop. That means minimizing jerkiness for fear of sending the little old lady flying. Most drivers should be familiar with this scenario, and it gives a tangible way to think about a smooth ride.
Ideally there would probably be accelerometers on buses, but in practice whatever keeps the little old lady reliably on her feet is probably good enough for the rest of those on board the bus as well.